Privacy Policy
Last updated: April 8, 2025
This Privacy Policy describes how Naptime Candles Co. (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from naptimecandles.com or otherwise communicate with us. By using and accessing any of our services, you agree to the collection, use, and disclosure of your information as described here.
What We Collect
Information you submit directly may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, and security questions.
- Customer support information you include in messages to us.
We may also automatically collect usage data when you interact with our site, including device information, browser information, IP address, and information about your interaction with the services — using cookies and similar technologies.
Our payment processor collects payment information (bank account or credit/debit card details) to fulfill your orders. We do not store full payment card data on our servers.
How We Use Your Information
- To process and fulfill your orders and send order-related notifications.
- To create and maintain your account.
- To arrange for shipping and facilitate returns or exchanges.
- To send marketing or promotional communications (you may opt out at any time).
- To detect and prevent fraudulent or illegal activity.
- To provide customer support and improve our services.
Cookies and Local Storage
This site does not currently use analytics or tracking cookies. We use browser local storage solely to maintain your shopping cart across page loads. No tracking or advertising cookies are set. You can clear local storage through your browser settings at any time without affecting your ability to browse the site.
How We Share Your Information
We may share your personal information with:
- Service providers who perform functions on our behalf (payment processing, shipping, IT, analytics).
- Business and marketing partners, in accordance with their own privacy policies.
- Third parties when required by law or in connection with a business transaction such as a merger.
We do not sell your personal information.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To make a request or ask a privacy-related question,contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
